Business Health

The Business Coach
Business Health Business Strategy Leadership

The Best Way Is Always Through 1% change

Continuous improvement in any business strategy is effective and it streamlines work whilst reducing waste, provides clues to more efficient processes, increases safety and allows you to provide a better customer experience. It is a model I have used as a manager and when coaching others. For me it is an essential way to run a business.

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Business Coach
Business Health Leadership

How to Apologise with Sincerity

As a leader in business it is important we accept that mistakes happen. To build a strong culture within your team you need to know how to apologise effectively and with sincerity. We all make mistakes, and sometimes hurt people through our intentional or by accident behaviour – words or actions. When we are aware of this we need to make amends, and an apology is one of the best ways. Good people sometimes behave badly.

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