Looking at the Adapt Trust model in your business
Your business and personal relationships benefit from high levels of trust.
Trust is usually the last thing to be given in a relationship and the first thing to be taken away – sound true?
Trust is a bit like a bucket of water being filled drip by drip. It takes forever to fill the bucket, but in just one false move you can easily kick the bucket over, and it’s all gone! Building high levels of trust means being consistent.
In teams it is an essential building block to effectiveness and innovation. The adapt trust model, used within my coaching consists of four key elements:
- The first element is reliability do you do what you say you’re going to do. Can your colleagues trust that if you say you’re going to do something you will do it? Reliability comes easier to more cautious steady personality types. If you’re a high energy extrovert who runs at 100 miles an hour you may find that you overcommit and then find yourself often running late or letting people down by not following through on what you committed to.
- The second element is acceptance. Do you accept the ideas and opinions of those who are different from you? All people want to be accepted for who they are and not judged, criticised or made to feel inferior. Accepting people for who they are is the opposite of judging. For people to trust you they need to feel safe with you.
- The third element of trust is openness. This is about being real. Telling it how it is. Sharing information and being prepared for people to see who you really are. It is often really hard for people to receive feedback and many leaders struggle to give it. Leaders who learn the art of giving open and honest feedback with respect and care will earn the trust of those who work with them especially if they’re also able to receive feedback gracefully.
- The final element that builds trust is congruence. His means there is consistency between goals, values and attitudes projected and the actual behaviours observed. People trust that you’re going to behave with integrity.
Congruence means that what I say is what I mean and I practice what I preach. These elements are become clear when you start to work on your inner leader. Leading from the inside out to build trust, and your culture.
All four of these elements are key to building a high level of trust.
Merinda works with the Model of trust applying it to business that she coaches so that they can build a high level of trust. If you would like to learn more about Merinda and she uses the Adapt framework in her coaching, then contact her today.